Deep Dive Threads will select the courier for your packaged based on shipping method and package arrival time window. The couriers include but not limited to; USPS, UPS, and FedEX. If you require a specific carrier please state the courier in your order notes. In the event that the courier requested cannot be used, you will be contacted by customer service.
There are times when a coupon reward is sent to a customer and it does not work upon use. In those cases we ask that you contact us via our webpage, a response and new code will be sent to you within a few hours.